If you have a question and can’t find an answer on our website then please complete the form below and send your enquiry to us. We aim to get back to you within 48 hours. We don’t operate a call centre – this allows us to offer a free enquiry service.

If you can’t wait 48 hours then please:

  • Use the site’s search facility
  • Read the FAQ sections

Had Problem?

If the issue you have does not relate to a product but is more about the service you have received, or you have a specific complaint to make then please visit our complaints page. Please be advised that as we have never charged fees for our enquiry service we do not respond to complaints about fees!

Concerned about loan scams and fees?

Have you been contacted by phone by someone claiming to be from Solution Loans? Are they requesting the payment of fees? If so then read our warning about scammers or call our Anti-Scam Phone Line 020 8133 2272. This is the only phone number owned by Solution Loans, and it is only used for anti-scam purposes. We do not make outbound call from this number.

For the avoidance of doubt we do not charge fees and we do not have a call centre so we will never call you.




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